Methodology last updated: March 2026

The Firm

Engaged Executive Search.
Diagnose First, Then Place.

Four to six weeks. Three candidates. Every one we would hire ourselves.

Engaged executive search across EMEA and APAC — three operators per mandate, every one we would back personally.

Confidential · 30 minutes · Partner-led · No obligation

8 in 10

12-MONTH RETENTION RATE

Industry average: 60%

4–6wk

AVERAGE TIME TO PLACEMENT

Industry median: 12–20 weeks

PHILOSOPHY

Conviction over Coverage.

A structured search creates momentum before the hire starts.

Every leadership vacancy is a decision with compounding consequences. Fill it with speed and you optimise for today; fill it with conviction and you optimise for the next three years. Three principles run through every mandate we accept.

01

The brief is the product.

Most searches fail at the brief, not the shortlist. Before we go to market, we agree the real organisational problem the hire needs to unlock - not the job description.

Stakeholder alignment up front means fewer reopens, fewer reset interviews, and a shortlist the committee can actually decide on.

Stakeholder alignment · Role architecture · Success definition

02

The buying group agrees before candidates appear.

When the buying group agrees what 'good' looks like before candidates appear, every later decision compounds. When it doesn't, every interview re-opens the brief.

We force the difficult conversations early, so the offer conversation later is short, structured, and rarely contested.

Aligned committee · Calibrated signals · Decision-grade scorecard

03

Market intelligence sharpens targeting.

Cross-border data across Singapore, Amsterdam and Dubai. Proprietary Displacement Index signals. Relationship-gated access to leaders who are not in formal processes.

We approach the right twenty operators, not the available two hundred. The shortlist is a conviction list, not a coverage list.

Mapped market · Passive engagement · Confidential approach

The diagnosis

What standard executive search gets wrong.

01

It assumes the role is ready

Most firms accept the brief without validating role definition, stakeholder alignment or decision criteria. The result is a defensible shortlist against the wrong specification.

02

It delegates to associates

A senior partner sells the mandate; researchers run it. The person who controls quality is rarely the person you meet.

03

It prioritises speed over fit

Contingency and multi-agency overlap create race-to-the-bottom dynamics. Volume wins the week and loses the year.

04

It ends at signature

Once the candidate signs, the relationship closes. Retention becomes the client's problem and never appears in the firm's numbers.

The remedy

Four non-negotiables.

  1. I

    Diagnostic first

    Not every mandate is ready for market. Role definition, stakeholder consensus and decision conditions are validated before activation.

  2. II

    Partner-led execution

    A partner works the search personally. One mandate owner, one point of accountability, no handoff.

  3. III

    Precision sourcing

    Machine-assisted long-lists, human-approved. No candidate is contacted without the mandate partner's review.

  4. IV

    Embedded outcomes

    A 90-day check-in, then retention tracking at six and twelve months. Success is sustained performance, not a signature.

Corridor Architecture

Borderless Mandates. Anchored Intelligence.

The leadership required to orchestrate AI integration, scale sovereign cloud infrastructure, and execute FinTech transformation is exceptionally rare — globally distributed, highly mobile, and rarely visible in a formal search process. Sercxi operates a strict dual-corridor model across EMEA and APAC, anchored in Amsterdam, Dubai, and Singapore.

We do not limit our searches to where we sit; we use where we sit to see the entire board.

One Mandate, One Owner

Every mandate is directly anchored by a resident corridor partner, combining localised market precision with international infrastructure velocity. We operate exclusively under engaged frameworks to guarantee absolute market discretion.

The Process

Structural Alignment. Signal Calibration. Conviction Delivery.

Three stages. No shortcuts between them. The mandate advances only when the previous stage has produced a written, defensible answer.

01

Structural Alignment

We define what this role actually needs to unlock — not the job title, the organisational problem.

Before we go to market, we align on the failure mode this hire is expected to prevent, the sequence of outcomes it must deliver, and the operating conditions it will land in. The mandate is designed around those answers, in that order.

The search is designed around the answer, not the job description.

02

Signal Calibration

We identify the three or four signals that will answer our specific context.

Every candidate is then measured against those signals through the IMPACT Assessment. Not a generic scorecard — a diagnostic calibrated to your sector, your stage, and the specific decisions this leader will own in the first twelve months.

Precision beats coverage. Coverage is what a long list is for.

03

Conviction Delivery

Every introduction is a mandate, not a submission.

We present only the candidates we would hire ourselves. Three operators, each with a written assessment against the calibrated signals, each with the reasoning behind our conviction. The shortlist is the argument.

Conviction, unlike hope, compounds.

The result is conviction — not hope — that this person will deliver.

The Interval

You have seen how a mandate runs. The next step is a partner-led briefing about whether yours is one we should carry.

Initiate Confidential Briefing

Secure calendar allocation — active or impending cross-border mandates only.

THE THREE-MARKET CORRIDOR

Built for Markets Where Precision Is Non-Negotiable.

The arbitrage between governance rigour, execution velocity, and infrastructure capital is where we operate. Three markets, triangulated - because the leaders who navigate all three are the ones worth placing.

Singapore

APAC INFRASTRUCTURE HUB

Where APAC technical leadership is hired.

MAS-regulated finance, hyperscaler operations, and the regional data centre build pipeline converge here. The leaders who can navigate all three are found in this market first.

Amsterdam

EMEA PRECISION & GOVERNANCE

Where EU-grade governance leadership is hired.

GDPR fluency, AI Act readiness, and a dense SaaS and FinTech ecosystem make this the governance anchor of the corridor - and a talent market that rewards precision over pedigree.

Dubai

GCC CAPITAL & VELOCITY

Where sovereign-backed transformation leadership is hired.

Sovereign capital, accelerated execution timelines, and complex GCC governance structures. The leaders who can hold authority across both regional and global stakeholders are rare, consequential, and not on job boards.

Empirical Evidence

250+

Placements delivered

8 in 10

Twelve-month retention

7%

Counter-offer rate

35 days

Median shortlist

6

Concurrent mandates, maximum

Sercxi figures: rolling 24-month average across engaged mandates in the firm's three corridors. Partner-led since 2000. Industry benchmarks drawn from AESC and Heidrick & Struggles published averages on executive search retention and time-to-placement — category norm on twelve-month retention: ~60% at 18 months; category norm on shortlist window: 12–20 weeks. Methodology notes available on request.

Gerard Elkhuizen, Partner, Business Technology & Transformation

Boards don't call us to fill a role. They call us when a technology decision has become a business decision — when the next hire has to shape the transformation, not staff it.

Forty years of shaping, selling and delivering large programmes teaches you what a CV can't show: whether the person in front of you can hold a €100M decision open long enough to make the right call. Whether they can sit with a board that has already committed publicly and tell them the plan needs to change.

What I underwrite, at this stage of a career, is that judgment — the decision behind the résumé, not the résumé itself.

Personal accountability · Board-level advisory
Read Gerard's dossier →
Candidate Assessment

What a candidate tells an associate is not what a candidate tells a principal.

How partner-led interviewing changes the information the board actually receives. Pattern recognition, tactical empathy, and the four questions we never ask directly.

Forensic Assessment methodology
Post-Placement Discipline

Most firms close the mandate at signature. We close it after the second board meeting.

The four-phase Integration Protocol behind our 8-in-10 twelve-month retention record: pre-arrival calibration, landing debriefs, the first two board meetings, and the twelve-month anchor.

The Integration Protocol
Engagement Model

The distinction between engaged and contingency models is one of alignment; we adjudicate the trade-offs plainly below.

We adjudicate both models plainly — where each one works, where each one fails, and why Sercxi will not run a contingency search. A one-page reference for boards weighing the decision.

Engaged vs. Contingency
The Diagnostic Behind the Process

Practice explains how a mandate runs. Methodology explains what we look for.

The seven diagnostic questions, the psychological and technical signals we test for, and the scenarios that separate a rehearsed answer from a load-bearing one — all live on the Methodology page.

See the IMPACT methodology

The Boundary

We do not.

  • Accept contingency mandates.
  • Place volume engineering roles.
  • Run parallel searches against another firm.
  • Publish client names without written consent.

Six concurrent mandates · Partner-led only · By arrangement

See exactly how a Sercxi mandate runs before you commit.

A 30-minute conversation with the founder. Confidential, partner-led, for active or planned executive mandates.

Secure calendar allocation — active or impending cross-border mandates only.

Confidential · 30 minutes · Partner-led