Home/Track Record
The Discretion Mandate

We do not weaponise our clients' organisational vulnerabilities as marketing collateral. Our track record is demonstrated by the structural complexity of the mandates we execute — not by borrowing brand equity.

No published client logos.A complete evidence file instead.

Anonymised mandate log, role-family and sector coverage, geographic reach, verified field references. The material a board reviews before committing to an engaged search. Confidentiality is the operating principle — proof is the ledger below.

The unredacted ledger and named references are shared under NDA. Book a thirty-minute mandate call → or see how a search runs.

Evidence File — Macro

250+

Mandates delivered

Engaged mandates since 2000

8 in 10

Still in role at 12 months

Category norm: ~60% at 18 months

35

Days · median to shortlist

Category norm: 84–120 days

93%

Offer close rate

Category norm: 55–70% on retained

Placement Blueprints

Every mandate engaged. None contingency.

Selected search projects — drawn from 250+ completed mandates. Roles shown as function, not title. Clients anonymised unless disclosed. Named references made available under NDA.

Enterprise AIEmbedded RPO

Digital Advisory Director

200+ consultant practice

Advisory practice needed a buyer-side translator, not another technologist.

33daysEngaged
FinTech & PaymentsEmbedded RPO

Sales Director, Digital Banking

$500M+ deposit book

Revenue growth required a seller who understood compliance-gated procurement cycles, not just pipeline volume.

36daysEngaged
Data Centre & AI InfraEmbedded RPO

Head of Delivery

$100M+ managed services book

Delivery leadership vacuum during managed services expansion, execution risk, not headcount gap.

38daysEngaged
Enterprise AIEmbedded RPO

Director, GenAI Architecture

5,000+ seat enterprise rollout

Client-facing AI strategy credibility required. Not an internal build engineer.

31daysEngaged
Enterprise AIEmbedded RPO

AI Subject Matter Expert, Associate Director

National telco AI programme

Telco AI evangelism demanded fluency in both GenAI architecture and boardroom narrative.

37daysEngaged
Enterprise AIEmbedded RPO

Director / VP, People & Change Management

3,000+ FTE workforce redeployment

AI transformation workforce redeployment required a change architect, not a conventional HR VP.

34daysEngaged
Data Centre & AI InfraEngaged Search

VP, Data Centre Operations

$300M+ hyperscale build-out

Hyperscaler expansion required an operator who had lived the build-versus-buy decision at VP level.

32daysEngaged
Data Centre & AI InfraEngaged Search

Director, Infrastructure Strategy

40+ site SAP-to-cloud migration

SAP-to-cloud migration mandate exposed a gap between infrastructure ownership and strategic intent.

30daysEngaged
FinTech & PaymentsEngaged Search

VP, Payments Corridors (APAC)

$2B+ annualised settlement volume

Post-raise velocity required a VP who had already navigated emerging-market settlement risk, not one learning it in role.

35daysEngaged
FinTech & PaymentsEngaged Search

Director, Digital Banking Operations

1M+ active accounts

Challenger bank scaling required an operator who understood the tension between compliance architecture and product velocity.

39daysEngaged
A different approach — unusual, worth trying. In limited time, the required quota was delivered without any concession on quality.
COO, Dutch enterprise sales — client

Selected testimony from mandates led by Harald H.R. Agterhuis, now founder of Sercxi. Verbatim on LinkedIn; excerpted here. Verify on LinkedIn ↗

04
The Standard We Hold

Verified field references.

Drawn from the founder's LinkedIn recommendations and operating relationships - published with each operator's knowledge. Named references available on request, under NDA, once a mandate is in scope.

For over a decade, across three organisations, the same firms keep being asked back. Engaged search completes the mandates others walk away from.

CTO, Data Centre & Infrastructure Group, EMEA

When the business needed results fast, the methodology delivered. The best searches see talent where others see a gap in the brief.

VP Talent Acquisition, Enterprise AI Practice, EMEA

Short timeline, no concession on quality. The quota was filled. Every hire stayed.

COO, Regulated Digital Bank, APAC

Engage a firm for three reasons: the network, the creativity around obstacles, and the drive to make results happen. All three have to show up.

Group CHRO, Infrastructure Fund–Backed Portfolio, GCC

Look beyond the CV. Read what drives the person - and know whether that drive fits the culture before the brief is finished.

CIO, FinTech Scale-Up, EMEA

Understood the need quickly, required minimal guidance, and returned a result that was both time-efficient and cost-efficient. Exactly what a scaling business needs.

VP People, SaaS Scale-Up, APAC

Never give up. Resourceful, tenacious, and genuinely skilled at managing both sides of a difficult search.

CISO, Data Centre Operator, APAC

High integrity. Does what they say. Gets done what others cannot.

Managing Director, Payments Corridor, GCC

Sensitive mandates handled with discretion and dignity. The standard for engaged search.

Group CDO, Sovereign-Backed Transformation, GCC

III
Coverage

Where the mandates land.

Three seniority bands, seven sectors, three hubs — the full operating envelope on a single page. Outside this envelope, the firm refers or declines.

Role families

C-Level

  • ·CEO
  • ·CTO
  • ·CIO
  • ·CISO
  • ·Chief AI Officer
  • ·Chief Data Officer
  • ·COO
  • ·Managing Director

VP

  • ·VP Engineering
  • ·VP Data Centre Ops
  • ·VP Cybersecurity
  • ·VP Payments Corridors
  • ·VP Product

Director

  • ·Director, Infrastructure Strategy
  • ·Director, GenAI Architecture
  • ·Director, Digital Banking Ops
  • ·Director, People & Change

Hubs

APAC hub

Singapore

Southeast Asia, ANZ and the broader APAC corridor — concentration in financial centres and hyperscale build-out.

Singapore mandates →

EMEA hub

Amsterdam

Netherlands, DACH, Nordics, UK and Ireland — concentration in data centres, regulated FinTech and AI infrastructure.

Amsterdam mandates →

GCC hub

Dubai

UAE, Saudi Arabia and the broader GCC — concentration in sovereign-grade transformation and infrastructure.

Dubai mandates →
Extended Evidence · NDA

Seven further mandates, held under confidentiality.

Sensitive placements — sovereign, regulated, post-incident, PE-carried. Acknowledge the click-through NDA to view role function, signal, and twelve-month outcome.

Seven mandates behind a click-through NDA.

Sixty-second acknowledgement. Details remain in-browser; we log only that you accepted.

Track record last updated: August 2026
Mandate Initiation Protocol

Initiate Confidential Briefing.

Mandates are accepted selectively under strict confidentiality parameters.

Confidential · 30 minutes · Partner-led · NDA on request

Retention, counter-offer and time-to-shortlist figures above reflect Sercxi engaged mandates only. See Trust & Security for how candidate and client data is handled, and Subprocessors for the current data-processor list.

GDPR · PDPA · PDPL — Engaged mandates only