Industry Specialisation

FinTech & Payments Leadership

Sercxi runs engaged executive search for C-level, VP and Director leadership in FinTech, payments and digital banking. We place CTOs, Chief Product Officers, VPs of Payments, Heads of Fraud and Heads of Compliance Engineering for scale-stage operators across Singapore (MAS), Amsterdam (DNB/EBA) and Dubai (CBUAE/DFSA). Engaged mandates only, never contingency.

8 in 1012-month retention
4–6wkTime to placement
7%First-year attrition

Engaged mandate · Partner-led · Confidential · Reply within 24 hours

Mandate Context

Built For

Boards, CEOs, COOs and CHROs hiring senior leadership into licensed FinTech, payments and digital banking operators.

Regulated FinTech is the hardest senior hire in technology. The leaders who can hold MAS, DNB and DFSA fluency simultaneously are a small, named group. Engaged search exists to reach them under confidentiality without leaking the mandate to a regulator-watched market.

Typical Mandates
CTO, CPO, VP Payments, Head of Compliance Engineering
Sector Focus
Payments, digital banking, embedded finance, fraud AI
Sector Focus
MAS · DNB / EBA · CBUAE / DFSA
Engagement Model
Engaged retained · NDA available

The Market

Payments infrastructure is being rewritten in real time

Real-time settlement is restructuring every layer of financial services leadership. When a payment settles in seconds rather than days, the fraud detection, compliance monitoring, and risk architecture must operate at the same speed. This creates roles - VP Payments, Head of Fraud with ML expertise - that didn't exist in their current form three years ago.

Simultaneously, embedded finance is collapsing the boundary between banking and software. The Compliance Engineer - someone who builds API infrastructure that is natively compliant - has become the most critical hire in Banking-as-a-Service. The career path that produces this person does not yet exist in any established form.

Meanwhile, digital banking licensing across all three corridors is creating mandatory C-suite hires that cannot be filled from traditional talent pools. Every banking licence is a hiring brief. The organisations that read it as such move 12–18 months ahead.

"The future does not belong to the AI that replaces the strategist. It belongs to the strategist who learns to wield AI with extraordinary skill."

The Precision

Three signals that distinguish exceptional FinTech leaders

Every layer of modern financial services now runs on machine learning models making thousands of decisions per second - decisions that directly impact regulatory standing and customer trust. The leaders who navigate this environment share three specific forms of precision.

Regulatory Bilingualism

Singapore MAS demands AI transparency. EU regulators require model explainability. The leaders we look for have sat in boardrooms explaining gradient boosting to compliance officers and in engineering stand-ups translating regulatory requirements into technical constraints. That fluency across both worlds - model architecture and regulatory framework - is what separates a great hire from a catastrophic one.

IMPACT: Integration

Velocity With Governance

FinTech ships monthly while banks plan quarterly. But one security breach ends careers - and sometimes companies. The leaders we find move fast with zero compromise on security and compliance. They've built CI/CD pipelines that include automated compliance checks. They understand that velocity without governance isn't speed - it's recklessness. That calibration is a form of precision most search firms can't assess.

IMPACT: Precision Under Ambiguity

Trust as Product

In FinTech, trust isn't a brand attribute - it's the product itself. The leaders who understand this build systems where compliance is architecturally embedded, not bolted on. Where every ML model in production has an explainability layer. The CTO succession playbook for dual-regulatory environments makes clear: commercial judgment that distinguishes leaders who build lasting companies from those who build fast ones is increasingly a governance capability.

IMPACT: Trust Mechanics

How IMPACT Calibrates

What we weight differently for FinTech mandates

The IMPACT Framework's seven diagnostic questions apply to every search. For FinTech mandates, three dimensions carry disproportionate weight - because the failure modes are regulation-specific and the cost of misalignment is measured in licence risk, not just revenue.

Trust Mechanics - In financial services, trust is balance-sheet material. A single compliance failure can trigger regulatory intervention, customer flight, and partner withdrawal simultaneously. We assess whether candidates have built trust architectures that survived real regulatory scrutiny - not theoretical frameworks, but systems tested under audit pressure.

Integration - FinTech leaders must integrate across engineering, compliance, product, and commercial functions that operate at fundamentally different speeds. The CTO who ships weekly cannot afford a compliance function that reviews monthly. We probe whether candidates have built organisations where compliance velocity matches engineering velocity.

Accountability Architecture - In regulated finance, personal liability is real. MAS fit-and-proper requirements, EU PSD3 accountability provisions, and CBUAE governance frameworks create individual accountability that extends beyond corporate structures. We assess whether candidates understand - and accept - this expanded accountability radius.

Who We Find

FinTech leadership calibrated for precision

These are the FinTech and payments profile types our partners have placed across regulated markets in APAC and EMEA.

Sales

VP Sales - Financial Services

Enterprise sales leaders who sell into banks, insurers, and payment processors. Navigate regulated procurement, multi-year contract cycles, and C-suite relationships where domain credibility is the price of admission.

Sales

Business Development Director - FinTech

Opens new banking and insurance partnerships for FinTech platforms. Maps institutional buyer ecosystems, builds relationships with treasury and payments decision-makers, and creates enterprise pipeline in regulated markets.

Delivery

VP Engineering

Technical leaders who've shipped AI-powered financial platforms to production. Navigate SOC 2 audits while maintaining weekly release cycles. Understand regulatory constraints without losing innovation velocity.

Delivery

VP Payments / Head of Fraud

Real-time payments infrastructure operators. ML-native fraud detection architects. Understand the intersection of settlement speed, regulatory accountability, and cost economics.

Product

VP Product

Product leaders shipping AI-powered financial products that customers trust. Balance innovation, UX, compliance, and speed - knowing that in FinTech, trust is the product.

Product

Head of FinTech Product Marketing

Positions payments, lending, and embedded finance products for institutional and enterprise buyers. Builds trust-driven narratives around security, compliance, and performance that differentiate in a crowded market.

— FREQUENTLY ASKED

Common Questions

DIAGNOSTIC FRAMEWORK

Know What You're Missing Before You Brief.

The IMPACT Framework. Six dimensions that distinguish leaders who execute from those who present well. Used in every Sercxi assessment. Download the diagnostic.

No sequence. No newsletter. One document.

FinTech Leadership Under GCC and EU Rules, Simultaneously.

AI leadership placement for regulated financial infrastructure across three jurisdictions.

Confidential · 30 minutes · Partner-led · No obligation

Three candidates, every one we would hire ourselves.

Commission a Search

You know the role. You need the operator. Define what this hire needs to unlock.

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A confidential briefing with a resident corridor partner. No gatekeepers, no intermediaries.

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